How Long Does The Warranty Period Last?
Warranty period is 6 months/500 hours from date of invoice.
What Does The Warranty Cover?
The warranty covers any defects in parts or workmanship under normal use and is only valid during the warranty period.
What Will We Do To Correct The Reported Problem?
During the warranty period, RDO Equipment Africa will repair a machine or replace a part that proves defective because of improper material or workmanship, at no charge, using new or refurbished replacement parts.
What Does The Warranty Not Cover?
The warranty does not cover any problem that are caused by:
- Conditions, malfunctions, or damage not resulting from defects in parts or workmanship.
- Damage resulting from negligence on a customers part.
- Damage caused by natural disaster.
What Do You Have To Do As A Customer To Obtain Warranty Service?
To obtain warranty service, you must first contact us to determine the problem and most appropriate solution for you.
Who Should You Contact For Warranty Service?
We value your support and confidence in our workshop services at RDO Equipment Africa.